Items where Author is "Osarenkhoe, Aihie"

Komunda, Mabel Birungi and Osarenkhoe, Aihie (2024) Understanding Whether Effective Service Recovery Enables Retention of Complaint-averse Savvy Customers. In: Business, Management and Economics - Research Progress Vol. 1. B P International, pp. 158-184. ISBN 978-81-976932-7-4